The Taj Mahal Palace, Mumbai Hotel

The staff makes all the difference to this wonderful hotel. Simply wonderful service in the concierge, check-in, travel desk, restaurants and house keeping. The art and décor was impressive but we do not understand on what basis this place is considered a 5 star hotel.

Hotel atmosphere is very fresh and positive. The staff is very polite and cooperative. Hotel Rooms are very clean and the service is very good. My advice is to visit this Hotel. Taj are such famous tourist attractions, they become jaded and complacent, taking their customers for granted.

From the moment you arrive, the great service and exquisite attention are incredible. Highly recommended to stay in the most iconic hotel in India. The luxury of the facilities, the comfortable room full of details do that this place becomes unforgettable. Service was okay. Could have been better. Mostly the ambience is very good, of course.

I stayed for the weekend in the Taj. Reception was unparalleled, friendly and swift. The organized yoga sessions were effective, although I would have wished for more space in the treatment room. Food is very versatile in many restaurants. I tried the Indian place and enjoyed it a lot. The Taj is a busy place, so I loved to retreat to the hall close to the pool. Here I also had breakfast and drinks. The old city is just minutes away and the Taj organizes a walking tour for me. All in all a very pleasant experience I can recommend. For Europeans the prices are more than acceptable. Loved the stay at the Taj. Food at Masaba was gorgeous. the rooms in the new side are not as big. But we had a suite in the group and that was simply awesome experience. Loved the stay and the hospitality by the Taj staff.

This is a beautiful hotel, the rooms are well sized, well equipped and beautifully maintained. The pool area can get a bit busy when the hotel is full, but is still a great place to relax and swim. As always the staff are universally excellent, friendly and knowledgeable. The fact that standards have not dropped when so many other luxury hotels are penny inching is a credit to everyone at the hotel and its management. I will be back yet again for sure. Service in the hotel is always warm and friendly. The room quality in the tower wing has improved over the last couple of years post renovation. The palace wing remains excellent. Great breakfast and food options. Overall, my preferred hotel in this part of the city.

I think it is the best hotel in Mumbai. I found the best decoration here. The foods were too tasty. This hotel is located in the heart of the city so I went here and there easily. I saw the Indian gate from my room. However, I expect more cultural and entraining program here. I will go again in August and hopefully will stay here.

It's really a palace with iconic structure and astonishing design located near Gateway of India in front of the Arabian Sea. Location is fabulous giving you great unforgettable views. The ambience, food and staff, everything is a big Wow! I would rather say, Speechless! I have nothing to say what can go better there but they should expand more in terms of area as you can't enter the hotel if you haven't done pre-booking.

The Taj Mahal Palace Hotel is one of its kind. Its architecture is a unique blend of heritage, luxury, comfort, and traditions. The moment I stepped in the hotel, I felt welcomed and taken care of. The staff here is the best and takes care of all your needs. The breakfast selection here is massive, every dish is authentic and delicious. The rooms offer a beautiful view of the sea and are designed for maximum comfort. Everything in the palace is grand and luxurious. The staff is courteous and attentive at all times. The hospitality here is exceptional. It is expensive, but then it is totally worth every penny.