Refinery Hotel Hotel

This is our second time staying at The Refinery and will certainly not be the last. The service and rooms are impeccable. The staff are very professional and friendly. We felt pampered by our stay. As soon as I checked in I was greeted by a lovely guy called Dante, quick and efficient check in answering all my questions without taking too long. My room was fantastic, And One particular employee stood out above the rest. Ashley,guest relations, went way above and beyond to help me retrieve a few items I accidentally left in my room. She made sure she had my correct info and she went to a FedEx store after she left work. Ashley made sure that my items were returned and tracked. Thank you Ashley! I will be back when I visit NYC next.

Great stay, too bad New York took most of our time sightseeing. The location is ideal, a walk to all the major sites NY has to offer. It was a delight coming back to our clean, comfortable and spacious room anytime. Many little enjoyable details in the room. The bed mattress was extremely comfortable, we did not have to take time to adjust our sleep. It was great to come back from a long city walk to nice Jazz tunes in your rearranged room. I loved the Bathroom tile work. Management training was evident in the young spirited and energetic staff. very knowledgeable and always offering help. Masters in communication, we received text messages and information while touring the city to ensure we are having a great time. Bill always made sure we knew where we are going and how to get there. Staff had all great recommendations on where to eat. Entertainment at the hotel rooftop bar and the Jazz lounge in the lobby are a definite option for a great time, you don't have to leave the hotel. We highly recommend this gem if you are looking to enhance your NY city experience. Or if you want to just get spoiled and enjoy sometime for yourself.

This is our second time staying at The Refinery and will certainly not be the last. The service and rooms are impeccable. The staff are very professional and friendly. We felt pampered by our stay. From our dinner at Parker & Quinn to our rooftop nightcap and our amazing accommodations. We can't wait to have another weekend getaway in the city. The staff were excellent and the rooms really fabulous. The hotel always seemed nice and quiet and the service always seemed very personal indeed. The bar downstairs is very pleasant, and the rooftop also nice if a little busy and loud. If you want a fabulous stay at a boutique hotel, come to the Refinery. The decor, food and service was fantastic. The location is great and the restaurants were delicious and had a wide variety of food. This is a great place to stay at a very reasonable price.