Omni Royal Orleans Hotel hotel

We really enjoyed this hotel located in the heart of the French Quarter. Its location is very comfortable and ideal because everything is close and makes the trip easy. The building is beautiful and is home to the old slave market. The room, large suite was very nice. The staff is also very considerate. Especially James, the front office manager who is absolutely adorable and speaks impeccable French. I highly recommend this place to my friends and family! Keep up the good work!

Everything about my stay was wonderful! The hotel was gorgeous and everything was in pristine condition. The concierge helped us with multiple tours, the maids were helpful, and the front desk staff was amazing! I sadly received food poisoning from a buffet on my last night, and the front desk offered to open up the gift shop in the middle of the night to allow us to purchase some medicine in hopes of helping me recover. Furthermore, my flight the next day was not until 5:00, and I was going to have to checkout at 12:00. I called the front desk who graciously offered to let me stay in the room until 1:00. I then asked if it could be extended until 3:00 since I was still violently ill. She spoke with the manager on duty who was sympathetic and said yes to the extended checkout with no charge! I was so very relieved, and being able to recover until 3:00 made my 2 hour flight back home manageable. We definitely plan to return to this hotel someday, and use Omni hotels in general moving forward! The truly value their guests' happiness!

This is my New Orleans home and I stay here practically every time I am in town. A wonderful place with excellent service and staff, piano bar going on most of the time, a wonderful lobby bar and seating areas, nicely decorated rooms. I like everything about it. Wi-Fi and pricing could use some improving. The location is ideal for the ability to experience the quietness necessary for business and locality to experience the nature the city is known for.