We choose this hotel as it is new and along the airport rail line but the experience in four nights is terrible.Though it is near the MRT station but we have to go on foot and it takes 20 to 25 minutes to the hotel. It is really inconvenient to go and from the town centre to change from MRT to BTS by one station via the Sukhumvit.The shuttle tuk tuk’s schedule is in every 30 minutes. It is to wait if you miss it. We have encountered the sudden power off twice in a day – horrible. The front desk has insisted no delay check out in our last day while we requested two hours extension only. The hotel’s tuk tuk driver fools us to show the difficult way to the Makkasan station. He has dropped us off in a road to show us to cross the road without any light post assistance for the passenger- it’s really dangerous for us to carry two big luggages. Then it is told us to go up the flyover without the elevator and walk to the Makkasan airport rail link station. How come he did not carry us directly to the Makkasan station while it was only opposite to the Petchaburi MRT station. Perhaps he could advise us to go through from the Petchaburi MRT station to Makkasan station by walking down the underground with the assistance of elevator and/or lift. It is really not understood the mindset and the services of the hotel staff.