This was our fourth time visiting Zabeel Saray as our annual family holiday and each time We have the most amazing experience and come home wanting to book over again. From the moment you step out your car as you arrive you are treated with such a warm welcome and great hospitality it becomes overwhelming. Aisha at the check in desk was so lovely she done all she can to meet our needs. We had an early flight and reached earlier than time, however our room was ready within 30 minutes. Everything was on point at this hotel and the staff were always smiling and greeting us nothing was in too much trouble. The kids club was loved by our children, especially the pool area with the slides. In the kids club there was so much activity for the kids, they didn't get round to doing all. The pool was beautiful with enough beds and towels. The private beach was my fave though, as all the sun beds were well spaced out and they had plenty of cold bottled water to hand out.