Pleasant stay, attentive reception, moderate variety of food. Comfortable rooms Can improve at reception, we were struggling with bags when we got out the elevator and reception staff didn't bother to help us neither when our car arrived, no one bothered helping to hold the big doors to make our way out, mind you with hands full of bags and two large doors to walk through was not easy... As guests, we should feel as happy as when we arrived and on our way out as well.. Didn't feel good about the send away.. The night prior departure, as we leaving early at six, requested the front desk to organise a pot of tea and biscuits, promised to ask the manager and to get back to us, no reply received till we left, we certainly won't return to your hotel, in this competitive world, little things matter. Buck up.