The staff were very nice and friendly. The pool was great although closing it at 7pm seemed to be too early. The most disdappointing aspect was our room. Athough kept clean it was dated and frankly quite shabby. Repairs had been done to the shower plumbing in the wall cavity and the removed tiles were replaced with mismatched tiles. Silicone in the shower had turned black. Drying line over the bath had been removed leaving holes in the tiles. Furnishings were very dated, TV was not very modern. Hilton Hua Hin was rated 5 star - I have stayed in far superior 4 star accommodatiom.