For the price I paid, I was 'delightfully surprise' indeed! just like their tagline on the website. I wasn't expecting much, having had only okay experience in other hotels in the vicinity but having to pay a higher price. Well, I was surprised. The hotel looks good, feels clean and the staff were friendly. It was a business trip, and all I wanted is comforting after a long day of work and being in the traffic. So the spa within the hotel itself really makes the stay fantastic. Being able to have a massage without needing to be on the streets looking for a place is great, and the price is good too! Minus 1 point for the food. I ordered room service and the food is not hot when served. The swimming pool is a little too small for my liking though. Other than that, I will definitely consider coming back if I need to visit Bangkok again.